How to Request Account Deletion

You can request the deletion of your MyVideoJoin account by sanding an email. Please follow these steps:

• Email Request: Send an email from your registered email address to info@tcegroup.com and use the “MyVideoJoin Account Deletion Request” as subject line.
  In your message, clearly state that you would like to delete your MyVideoJoin account.
• Optional Information (Recommended): To help us process your request faster, you may include your full name and the email address associated with your account.
• Verification and Security: For your privacy and security, we may verify your identity before processing your request.
  Please ensure you are contacting us from your registered email address.
• Processing Time: Your account and all associated personal data will be permanently deleted within 72 hours of successful verification.

• Confirmation: Once your account has been deleted, you will receive a confirmation email.

Important Notice: By submitting an account deletion request, you acknowledge that:

• All your data associated with your MyVideoJoin account will be permanently deleted
• This action is irreversible and cannot be undone